• Text / Video Messaging

  • Don’t reply to text messaging (also known as SMS or   EMS) or video messaging (also known as MMS) that is abusive .  Your mobile service provider  should have a number that you can ring to report abusive messaging.    Try their web sites for details.
  •   Be careful who you give phone numbers to and don’t leave your mobile lying around when you are not there.

Chatrooms or Instant Messaging (IM)

  • Do not give out personal information.
  • Give yourself an alias that doesn’t give out anything about your  age, gender or location.
  • Don’t respond to abusive posting – ignore them or log off. If you don’t take time off and calm down you’ll end up writing something you’ll regret which will only make the situation worse.
  • Think about what you write – it is very easy for people to get the wrong idea about what you write or how you write it.


  • If you receive a nasty or abusive email don’t reply. If it’s from someone you think you know,  like someone at school, they’ll want some kind of reaction, just like they would if they were standing in front of you and bullying you. Don’t give them the satisfaction of replying, and they’ll probably stop.
  • If they don’t stop then you need to find out where the email is coming  from. Using an email client like Outlook or Outlook Express, clicking  the right mouse button over an email will reveal lots of details about where and who the email came from.
  • You can then get your parents to contact the school or the service provider of the sender of the email.
  • The email can also come from people that you don’t know, (known as  spamming) – email addresses are fairly easy for companies to obtain on the internet, using software called email harvesters. They  are also surprisingly easy for specialist computer programs to guess.   Under no circumstances should you reply to these types of email, even    if they have a Click here and stop receiving this email link   – this will just confirm your email address as a real one. The individual sending it can then sell or pass it on to other people and you’ll be  flooded with even more junk and abusive emails.
  • You can delete the emails, but if the situation becomes serious, you should save them or print them off so that, if you do need to take  action, you have some evidence.


  • If the cyberbullying is on a school or community website, do as you would do if the bullying was face to face – tell someone like your parents , carers or teachers.
  • If it’s on a site that you don’t know about,  tell your teacher who will research to find out who hosts the website.